Cyanergy | LED Warranty and Workmanship
 

LED Warranty and Workmanship

LED Warranty Policy

This Warranty applies to the supply and installation of the lighting upgrade products supplied by Cyanergy Pty Ltd.

1. Warranties

Brand and Model Warranty Period (Years)
Cyanergy UL-H80W 5
Cyanergy UL-H100W 5
Cyanergy UL-H120W 5
Cyanergy UL-H150W 5
Cyanergy UL-H80W-B 5
Cyanergy UL-H100W-B 5
Cyanergy UL-H120W-B 5
Cyanergy UL-H150W-B 5
Cyanergy ULFL-50W-B 5
Cyanergy ULFL-80W-B 5
Cyanergy ULFL-100W-B 5
Cyanergy ULFL-150W-B 5
Cyanergy ULFL-200W-B 5
Cyanergy ULDL-5W-A 2
Cyanergy ULDL-9W-A 2
Cyanergy ULPL30120-18W 3
Cyanergy ULPL30120-20W 3
Cyanergy ULPL30120-27W 3
Cyanergy ULPL30120-30W 3
Cyanergy ULPL60120-48W 3
Cyanergy ULPL6060-24W 3
Cyanergy ULPL6060-27W 3
Cyanergy ULPL6060-30W 3
Cyanergy XJ-GSL100W 5
Cyanergy XJ-GSL150W 5
Cyanergy XJ-GSL200W 5
Installation 1
*All warranty period counts from the installation/sales date. Please refer to the respective manufacturer’s warranty for non Cyanergy products.

2. Conditions

1. This Warranty will only apply to the original installation of the relevant Cyanergy Pty Ltd products and will immediately terminate upon the removal from the initial installation of such products.

2. This Warranty will no longer be valid if you fail to comply with all reasonable instructions of Cyanergy Pty Ltd in relation to the operation and care of the lighting product.
3. The customer is eligible to undertake the repair/fix services of an appropriately skilled, trained & experienced technician. In such instances, the customer needs to properly communicate the nature of the job and qualification details of the electrician beforehand if the work is done within the warranty period.

3. Limitations and Exclusions

This Warranty will not apply for:

  • improper use of the lighting product;
  • repaired breaks or any damage caused due to works done by an unqualified, unskilled or inexperienced technician;
  • your existing electrical installation, wiring or fuse box;
  • normal fair wear and tear; corrosion, oxidization, discoloration by mould, or the like;
  • any malicious damage or abuse;
  • damage caused by vermin, animals or pests;
  • damage caused by ‘acts of God’, improper voltage or power surges, accidents or other acts beyond our reasonable control;
  • any alterations to your property which are a necessary consequence of the provision of the installation services and was communicated beforehand; or
  • any damage of any kind that was not reasonably foreseeable or that could not have been expected to result from:
    • a failure to provide the installation services as required by your agreement with us; and/or
    • the installation services failing to meet any consumer guarantee set out in the Australian Consumer Law.

4. Claims or questions

For any claims or questions in relation to this Warranty please contact:

Please retain your sales documentation, as this should be produced to validate a warranty claim.